Qualities in the Workplace
Module 8 of 8
Module Overview
The aim of this module is to introduce the importance of improving the quality in the workplace to managers and employees of multicultural organisations. The participant will acquire knowledge and competences on implementing the important factors that can support effectiveness in the workplace. The participant will identify and understand the role of attitudes, skills, values, and other factors that are responsible for the quality of work in the workplace.
In this module the participants will be able to list and analyse the advantages of working in a multicultural environment, and use elements of different work cultures in favour of the organisation.
Time to complete module: 5 hours.
It contains the following topics:
- Qualities in the workplace
- Self-evaluation test
- The final knowledge assessment test
Steps to be completed:
In order to complete this module you must do the following:
- Study topics in suggested order
- Get acquainted with the provided learning resources
- Prepare practical tasks and assignments
- Complete a quiz after each part
- Leave your feedback after the module
- Repeat some topics if needed
- Go to the next module
Module Units
8.1: Qualities in the Workplace
8.2: Final Activities
Knowledge and Competencies
Knowledge
- To define the term “assertiveness” as important characteristic in the workplace
- To identify the role of humour as an important element that can support effectiveness in the workplace
- To find different other factors as i.e. punctuality, precision, and efficiency, which can ensure good work
Competences
- To apply “assertiveness” in the workplace
- To use humour as an important element that can support effectiveness in the workplace
- To determine and to analyse different factors in the company as i.e. punctuality, precision, and efficiency, which can ensure good work
Module 7: Learning Styles
Jump to Module 7